It has all been about numbers and milestones for Xiaomi from the last few months. After announcing the record braking sales of its budget smartphones, the company now has another milestone to share. Xiaomi has opened up its 500th service centre in Bengaluru, making its after sales services even more stronger in India.
Also to celebrate the occasion, Mi India is offering every customer who visits the authorized service center on June 30th with Rs. 500 discount coupons on smartphone repairs. While submitting the respective devices for repair, customers need to mention their Mi ID and Rs. 500 discount will be added in their account after successful device collection. This is applicable only on smartphone repairs and is available only today i.e June 30th 2017 across all Mi Authorised Service Centers.
— Mi India (@XiaomiIndia) June 30, 2017
Manu Kumar Jain, Managing Director and VP, Xiaomi India highlighting the achievement said:
“500 is another milestone for us in our India journey which is a proof point of our dedication towards after sales experience. Today, we have a strong service infrastructure and we want to be known as the benchmark for service delivery in India. While sales is an important element for most brand, after sales is an extremely crucial element for us at Xiaomi and we will continue to work harder to make Xiaomi an even more consumer centric company for our Mi Fans. In fact, we are kicking this week off as a Service Quality week in India today where we will celebrate our service experience for our Mi Fans across India.”
Apart from this, Xiaomi also mentioned that, it has three dedicated factories for repairs, two call centers with over 600 specialists, two large warehouses for spare parts, and a pick up and drop service that’s available for more than 8000 pin codes across India.